.page-faq {
  --faq-line: rgba(138, 160, 191, 0.24);
  --faq-line-strong: rgba(138, 160, 191, 0.46);
  --faq-teal-ink: #0C7266;
  --faq-cream-dim: rgba(242, 231, 213, 0.76);
  background: var(--night);
  color: var(--cream);
  padding-bottom: 88px;
}

.page-faq .faq-hero {
  position: relative;
  height: 156px;
  overflow: hidden;
  background: var(--field);
}

.page-faq .faq-hero img {
  display: block;
  width: 100%;
  height: 100%;
  object-fit: cover;
  object-position: center 40%;
  opacity: 0.62;
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  inset: 0;
  background: linear-gradient(180deg, rgba(10, 23, 48, 0.30) 0%, rgba(10, 23, 48, 0.86) 66%, var(--night) 100%);
}

.page-faq .faq-hero-tag {
  position: absolute;
  left: var(--gutter);
  right: var(--gutter);
  bottom: 14px;
  z-index: 2;
  margin: 0;
  color: var(--teal);
  letter-spacing: 0.16em;
}

.page-faq .faq-head {
  padding-top: 28px;
}

.page-faq .faq-head .breadcrumb {
  font-size: 12px;
  color: var(--slate);
  margin: 0 0 16px;
}

.page-faq .faq-head .breadcrumb ol {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-faq .faq-head .breadcrumb li + li::before {
  content: "/";
  margin-right: 8px;
  color: var(--faq-line-strong);
}

.page-faq .faq-head .breadcrumb a {
  color: var(--slate);
  text-decoration: none;
}

.page-faq .faq-head .breadcrumb a:hover {
  color: var(--teal);
}

.page-faq .faq-head h1 {
  margin: 0 0 16px;
  font-size: clamp(29px, 6.4vw, 50px);
  line-height: 1.1;
  letter-spacing: -0.02em;
  color: var(--cream);
}

.page-faq .faq-head .lede {
  margin: 0;
  max-width: 64ch;
  color: var(--faq-cream-dim);
}

.page-faq .faq-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 26px;
  padding-top: 34px;
}

/* ---------- 左侧分组索引 ---------- */
.page-faq .faq-index {
  min-width: 0;
}

.page-faq .faq-index-title {
  margin: 0 0 10px;
  font-size: 11px;
  letter-spacing: 0.16em;
  color: var(--slate);
}

.page-faq .faq-index ol {
  display: flex;
  gap: 8px;
  margin: 0;
  padding: 0 0 12px;
  list-style: none;
  overflow-x: auto;
  scrollbar-width: none;
  border-bottom: 1px solid var(--faq-line);
}

.page-faq .faq-index ol::-webkit-scrollbar {
  display: none;
}

.page-faq .faq-index-link {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 8px 13px;
  border: 1px solid var(--faq-line);
  border-radius: 999px;
  white-space: nowrap;
  font-size: 13px;
  text-decoration: none;
  color: var(--slate);
  transition: color 0.2s var(--ease), border-color 0.2s var(--ease), background 0.2s var(--ease);
}

.page-faq .faq-index-link:hover,
.page-faq .faq-index-link:focus-visible {
  color: var(--teal);
  border-color: var(--teal);
  background: rgba(0, 224, 200, 0.09);
}

.page-faq .faq-index-num {
  font-family: var(--f-data);
  font-size: 11px;
  letter-spacing: 0.02em;
  color: var(--teal);
}

/* ---------- 问答分组 ---------- */
.page-faq .faq-groups {
  min-width: 0;
}

.page-faq .faq-group {
  scroll-margin-top: 78px;
}

.page-faq .faq-group + .faq-group {
  margin-top: 46px;
}

.page-faq .faq-group-title {
  display: flex;
  align-items: center;
  gap: 14px;
  margin: 0 0 4px;
  font-family: var(--f-display);
  font-weight: 900;
  font-stretch: 85%;
  font-size: clamp(19px, 3.4vw, 27px);
  letter-spacing: -0.01em;
  color: var(--cream);
}

.page-faq .faq-group-title::after {
  content: "";
  flex: 1 1 auto;
  height: 1px;
  background: linear-gradient(90deg, rgba(0, 224, 200, 0.62), rgba(0, 224, 200, 0));
}

.page-faq .faq-group-num {
  font-family: var(--f-data);
  font-size: 12px;
  letter-spacing: 0.06em;
  color: var(--slate);
}

.page-faq .faq-group:target .faq-group-title {
  color: var(--teal);
}

/* ---------- 折叠问答 ---------- */
.page-faq .faq-item {
  border-bottom: 1px solid var(--faq-line);
  transition: background 0.25s var(--ease), border-radius 0.25s var(--ease);
}

.page-faq .faq-item summary {
  display: flex;
  align-items: baseline;
  gap: 12px;
  padding: 16px 2px;
  list-style: none;
  cursor: pointer;
  font-size: 15px;
  font-weight: 700;
  line-height: 1.6;
  color: var(--cream);
  transition: color 0.2s var(--ease);
}

.page-faq .faq-item summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item summary:hover,
.page-faq .faq-item summary:focus-visible {
  color: var(--teal);
}

.page-faq .faq-item summary::after {
  content: "+";
  flex: 0 0 auto;
  font-family: var(--f-data);
  font-size: 16px;
  line-height: 1;
  color: var(--teal);
}

.page-faq .faq-item[open] summary::after {
  content: "−";
}

.page-faq .faq-q-num {
  flex: 0 0 auto;
  font-family: var(--f-data);
  font-size: 12px;
  letter-spacing: 0.04em;
  color: var(--slate);
}

.page-faq .faq-q-text {
  flex: 1 1 auto;
}

.page-faq .faq-item[open] {
  margin: 6px 0;
  padding: 2px 16px 16px;
  background: var(--mist);
  border-bottom-color: transparent;
  border-radius: 12px;
}

.page-faq .faq-item[open] summary {
  color: var(--ink);
}

.page-faq .faq-item[open] summary:hover,
.page-faq .faq-item[open] summary:focus-visible {
  color: var(--ink);
}

.page-faq .faq-item[open] .faq-q-num {
  color: var(--faq-teal-ink);
}

.page-faq .faq-item[open] summary::after {
  color: var(--faq-teal-ink);
}

.page-faq .faq-a {
  padding: 2px 0 0 32px;
  font-size: 14px;
  line-height: 1.78;
  color: var(--ink);
  animation: faq-open 0.26s var(--ease);
}

.page-faq .faq-a p {
  margin: 0 0 8px;
}

.page-faq .faq-a p:last-child {
  margin-bottom: 0;
}

.page-faq .faq-a .data {
  font-family: var(--f-data);
  font-size: 13px;
  color: var(--faq-teal-ink);
}

.page-faq .faq-a a {
  color: var(--faq-teal-ink);
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-faq .faq-a a:hover {
  color: var(--orange);
}

@keyframes faq-open {
  from {
    opacity: 0;
    transform: translateY(-6px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

/* ---------- 提示条 ---------- */
.page-faq .note-bar {
  margin: 14px 0 6px;
  border-radius: 10px;
  font-size: 13px;
  line-height: 1.7;
}

/* ---------- 账号与反馈入口 ---------- */
.page-faq .faq-account-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 24px;
  margin-top: 14px;
}

.page-faq .faq-shot {
  margin: 0;
}

.page-faq .faq-shot .media-frame {
  border-radius: 14px;
  overflow: hidden;
  background: var(--field);
}

.page-faq .faq-shot img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-shot figcaption {
  margin-top: 10px;
  color: var(--slate);
}

/* ---------- 人工通道 ---------- */
.page-faq .faq-help-panel {
  margin-top: 14px;
  padding: 22px 20px;
  background: var(--field);
  border-left: 3px solid var(--orange);
  border-radius: 14px;
}

.page-faq .faq-help-lead {
  margin: 0 0 16px;
  font-size: 15px;
  line-height: 1.7;
  color: var(--cream);
}

.page-faq .faq-help-cols {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 20px;
}

.page-faq .faq-contact-row {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 10px;
  margin: 0 0 8px;
}

.page-faq .faq-contact-label {
  font-size: 12px;
  letter-spacing: 0.1em;
  color: var(--slate);
}

.page-faq .faq-contact-row .data {
  font-family: var(--f-data);
  font-size: 14px;
  letter-spacing: 0.02em;
  color: var(--gold);
}

.page-faq .faq-help-block p {
  font-size: 14px;
  line-height: 1.75;
  color: var(--faq-cream-dim);
}

.page-faq .faq-help-block .footnote {
  color: var(--slate);
}

.page-faq .faq-help-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 16px;
}

/* ---------- 桌面端 ---------- */
@media (min-width: 720px) {
  .page-faq .faq-hero {
    height: 200px;
  }

  .page-faq .faq-head h1 {
    max-width: 20ch;
  }

  .page-faq .faq-item summary {
    font-size: 16px;
    padding: 18px 2px;
  }

  .page-faq .faq-a {
    padding-left: 40px;
  }

  .page-faq .faq-account-grid {
    grid-template-columns: minmax(0, 1fr) 240px;
    align-items: start;
  }

  .page-faq .faq-help-cols {
    grid-template-columns: minmax(0, 0.9fr) minmax(0, 1.1fr);
    gap: 28px;
  }
}

@media (min-width: 960px) {
  .page-faq .faq-hero {
    height: 232px;
  }

  .page-faq .faq-layout {
    grid-template-columns: 208px minmax(0, 1fr);
    gap: 54px;
    padding-top: 44px;
  }

  .page-faq .faq-index {
    position: sticky;
    top: 30px;
    align-self: start;
  }

  .page-faq .faq-index ol {
    flex-direction: column;
    gap: 2px;
    padding: 0 0 0 14px;
    border-bottom: 0;
    border-left: 1px solid var(--faq-line);
    overflow: visible;
  }

  .page-faq .faq-index-link {
    padding: 7px 0;
    border: 0;
    border-radius: 0;
    white-space: normal;
    line-height: 1.5;
    transition: color 0.2s var(--ease), transform 0.2s var(--ease);
  }

  .page-faq .faq-index-link:hover,
  .page-faq .faq-index-link:focus-visible {
    background: transparent;
    transform: translateX(3px);
  }

  .page-faq .faq-group {
    scroll-margin-top: 26px;
  }

  .page-faq .faq-account-grid {
    grid-template-columns: minmax(0, 1fr) 268px;
  }
}
<<<END>>>